DAY-OF-SHOW TICKET SALES
Yes! You can get tickets to films on the day of the show! (Usually.) During the Festival, tickets are only sold at the individual theaters, not at the Festival Box Office in the Memorial Union (which is open for Will Call pick-ups only). Tickets are available at the theater where the film will be shown, only on the day of the show. For example, if you want a ticket to a Saturday night film at the Bartell Theatre, you can buy that ticket at the Bartell only, on Saturday only (not at the Orpheum, and not on Friday). The individual theater box offices open an hour before the first film of the day at that theater.

Cash or vouchers are accepted for at-the-door ticket sales (sorry, no credit cards). Quantity depends on availability.

» go to online film guide

Festival Box Office / Will Call
Second Floor, Memorial Union
800 Langdon St., Madison, WI 53706
608-265-2933

HOURS
Saturday, March 7
   12 to 5 pm
March 7 to March 31:
  Monday to Friday: 11:30 am to 8 pm
  Saturday: 11:30 am to 5 pm
  Sunday: closed
Wednesday, April 1:
  11:30 am to 5 pm

After 5 pm on Wednesday, April 1, advance sales end and tickets will no longer be available for purchase at the Festival Box Office, online, or by phone. Instead, during the Festival, you can buy tickets at the theater where your selected film will show.

Will-Call pick up during the Festival
(for tickets purchased before April 2)
Thursday, April 2:
  noon to 9 pm
Friday, April 3:
  noon to 9 pm
Saturday, April 4:
  10 am to 9 pm
Sunday, April 5:
  10 am to 6 pm

WHAT’S A VOUCHER?
A voucher is like a coupon that can be exchanged for a film ticket. No refunds are given for vouchers, but you may give them to family and friends!

Vouchers can be exchanged for “real” tickets, printed for a specific date and time of a film program. You can make an exchange at the Festival Box Office through Wednesday, April 1, or the box offices of the Festival theaters during the Festival (April 2 to 5, 2009). Vouchers themselves are not good for entry into a theater, nor do they guarantee you a seat – you must first exchange them for a real ticket.

If you want to add vouchers to your order, go to the film guide under "V" and find the listing among the film titles.

DAY-OF-SHOW TICKET SALES
Yes! You can get tickets to films on the day of the show! (Usually.) During the Festival, tickets are only sold at the individual theaters, not at the Festival Box Office in the Memorial Union (which is open for Will Call pick-ups only). Tickets are available at the theater where the film will be shown, only on the day of the show. For example, if you want a ticket to a Saturday night film at the Bartell Theatre, you can buy that ticket at the Bartell only, on Saturday only (not at the Orpheum, and not on Friday). The individual theater box offices open an hour before the first film of the day at that theater.

Cash or vouchers are accepted for at-the-door ticket sales (sorry, no credit cards). Quantity depends on availability.

RUSH TICKETS
Want to see a sold-out show? You can! (Usually.) A film is sold out when all of the tickets allotted for advance purchase have sold. We set aside a few tickets for filmmakers and these might not all get used. Many people buy tickets and may be unable to come to the show. This means an open seat that can be filled right before the start of the film. (This is why ticket-holders must arrive at least 15 minutes before a show to have a guaranteed seat.)

Each theater has a rush-ticket line that is separate from the ticket-holders line. If you would like to see a film and no tickets are available at that theater’s box office, join the rush-ticket line (ask a volunteer where to stand). It’s wise to come about a half-hour before the start of the show, but it depends on how popular that film is. When all the ticket holders have been seated, we’ll count up how many empty seats there are in the theater, and start selling last-minute seats to those people waiting in the rush-ticket line.

Cash or vouchers may be used to buy rush tickets. Having a voucher is not a guarantee of a seat or preference in line; it’s just used in lieu of cash. The number of rush tickets available depends on the number of empty seats for that show. Limit two tickets per patron. First come, first seated.

All tickets sold at the individual theater box offices, including rush tickets, are $7 general and $4 student. Students should bring their school ID.

THE FINE PRINT
To guarantee admittance, ticket holders must arrive 15 minutes prior to show. Available seats will be filled at curtain time. Latecomers with tickets are not guaranteed admittance.

All tickets sales are final. No refunds or replacements for lost tickets. No refunds for vouchers.

Specific film tickets can be exchanged in person only through April 1 at the Festival Box Office at the Wisconsin Union. Absolutely no film ticket exchanges after April 1, 2009.

Many festival films are not rated. Viewer and parental discretion advised.